As a result of enhanced safety measures, fare collection will resume September 13, 2020, on all Vine services.
Vine fares have been suspended since March, to reduce interactions between riders and operators. Driver barriers have now been installed on buses, making it possible for passengers to safely board through the front door again.
To keep riders and operators safe, Vine Transit is using enhanced cleaning practices, limiting passenger loads, and blocking off seats to promote social distance. Riders and staff are required to wear face coverings on all Vine vehicles, at bus stops, and at the transit center. Social distancing is also required onboard buses and at bus stops.
In order to keep lines moving quickly, and ensure proper physical distancing, we encourage riders to use cash-free fare options whenever possible. Multi-ride passes and Clipper Cards can be purchased online at https://bit.ly/vinepass or at the Soscol Gateway Transit Center. Riders can also pay their fare on a mobile device, using Hopthru or Token Transit.
The COVID-19 Pandemic has been a massive strain for everyone. And it presents transit systems with a historic set of challenges, including the need to adjust protocols and procedures to ensure a safe operating environment for everyone.
Transit operators in the nine Bay Area counties, have joined forces to initiate research, study U.S. and international efforts, and review information from the American Public Transportation Association (APTA), to develop common commitments and expectations for employees and passengers in our Bay Area transit systems.
From this work, we developed Riding Together—Bay Area Healthy Transit Plan. Development of our plan has additionally included collaboration with regional leaders, transit workers, paratransit providers, rider advocates, public health experts, and others.
As we are all guided forward by our State and local leadership toward business resumption, we view the safety of our employees and passengers as job number one. This plan serves as a tool for us, providing common commitments that have been set in place for our employees, our current passengers, and those who will be returning to transit. This is a plan we own. A plan we will report on. And a plan that we will modify to the fluctuating nature of this pandemic. Furthermore, we are committed to the success of this plan, and look forward to a partnership with our customers and the shared responsibility for reducing transmission by properly wearing face coverings and meeting other expectations. We are all in this together. We look ahead to serving our customers as well as teaming with them to work through this challenging time that faces everyone.
On June 6th, 2019, the Napa Valley Transportation Authority (NVTA), operators of Vine transit along with Santa Rosa City Bus, and Sonoma County Transit were awarded the 2019 Bay Area Metro (Grand) Award by the Metropolitan Transportation Commission at a ceremony in Oakland for their role in the evacuations of residents and visitors during the 2017 firestorms. NVTA Vine staff worked tirelessly coordinating with other Napa Valley emergency services agencies. Their efforts included balancing the mobilization of those in need of immediate evacuation while maintaining limited bus service. The award was accepted on behalf of the agency, and its staff by NVTA Executive Director, Kate Miller, Vine Transit Manager, Matthew Wilcox, and Transdev staff members, Cheryl Drake, Charlene Hicks, and driver Marcos Perdomo.